Privacy Policy
Last Updated: February 23, 2026
Trustie Services ("we," "us," or "our") operates the website www.trustieservices.com and provides home services in the Denver, Colorado metro area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and physical address when you request a quote, book a service, or contact us.
- Service Information: Details about the services you request, photos you send us for estimates, property information, and scheduling preferences.
- Communications: Records of phone calls, text messages (SMS/MMS), emails, and other communications between you and Trustie Services.
- Website Usage: IP address, browser type, pages visited, and other analytics data collected through cookies and Google Analytics.
How We Use Your Information
- To provide quotes, schedule services, and fulfill service requests
- To communicate with you about your service, including appointment confirmations, reminders, and follow-ups via phone, email, or text message
- To send you service-related updates and booking confirmations via SMS
- To improve our website and services
- To respond to inquiries and provide customer support
Text Messaging (SMS) Policy
When you provide your phone number and request a quote or book a service through our website, by phone, or by texting us directly, you consent to receive text messages from Trustie Services related to your service inquiry, quotes, booking confirmations, appointment reminders, and service updates.
- Message frequency: Message frequency varies based on your service interactions. Typically 1-5 messages per service request.
- Message and data rates may apply. Check with your carrier for details.
- Opt-out: You can opt out of text messages at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
- Help: Reply HELP to any message for assistance, or contact us at (720) 213-5521.
- We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.
- Consent to receive text messages is not a condition of purchasing any services.
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With our service team members who need the information to perform the requested services
- With service providers who assist us in operating our business (e.g., payment processors, communication platforms)
- When required by law or to respond to legal processes
- To protect the rights, property, or safety of Trustie Services, our customers, or others
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Cookies and Tracking
Our website uses Google Analytics to understand how visitors use our site. This may involve cookies and similar tracking technologies. You can control cookie settings through your browser preferences.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Colorado residents may have additional rights under the Colorado Privacy Act.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (720) 213-5521
- Email: blue.trustieservices@gmail.com
- Address: Denver, Colorado